Ole Sereni Hotel - Nairobi

P O Box 18187 00500, Mombasa Road, Nairobi, Kenya, 00500show map
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Rooms and Guests
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Highlights
8
FabulousBased on  51 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Kenya

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Overview

Situated near casinos and a stadium, this deluxe hotel comprises 134 rooms and offers allergy friendly rooms, a hairdresser and a Jacuzzi. Ole Sereni Hotel welcomes guests to its soundproof rooms since 2009.

The property is located 8 km away from Nairobi National Park. The venue is set within 6 km from Nairobi city center.

Nearby points of interest include a parliament building and a museum.

It will take 15 minutes by car to get to Jomo Kenyatta International airport.

Rooms

Rooms at Ole Sereni Hotel feature modern touches such as free wireless internet, climate control, a private safe, a private balcony and a work desk. The property boasts views of Nairobi National Park from its rooms. Bathrooms are fitted with a shower, a hairdryer and complimentary toiletries.

Eat & Drink

The outdoor restaurant serves special Indian meals. The hotel invites guests to the Restaurant And bar to relax with a drink.

All visitors are offered a full breakfast for a fee. 

Services

Business facilities at Ole Sereni Hotel include computers, a business center and a meeting room.

Relax

A health club, a spa area and a steam room are offered for relaxation. Ole Sereni Hotel provides a gym and aerobics classes to help guests keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2009.  Number of floors:   4.  Number of rooms:   134.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Coffee/Tea in lobby

Restaurant buffet

Cafe

Private dining services

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Desert safari
  • Fitness centre
  • Diving
  • Canoeing
  • Sailing
  • Pedal boating
  • Tobogganing
  • Badminton
  • Basketball
  • Golf course
  • Darts
  • Table tennis
  • Squash
  • Archery
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Full board
  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Private dining services
  • Gluten-free meals
  • Brunch
  • Lunch
  • Dinner
  • Coffee/Tea in lobby
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • DVDs/ Videos for children
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Night club
  • Entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Bungalows
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Library

Room view

  • City view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bath/ Shower
  • Hair dryer
  • Washing machine
  • Towels
  • Bathrobe
  • Slippers
  • Free toiletries
  • Lighted makeup mirror

Self-catering

  • Kitchenette
  • Mini-fridge
  • Electric kettle
  • Dishwasher
  • Dryer

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • Plug adaptor
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 10 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 12 yearsExtra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Panesar Kenya LtdPanesar Kenya Ltd2000 ft
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Paperbags LimitedPaperbags Limited1.5 mi
Kaluworks LtdKaluworks Ltd1.6 mi
Kenbelt Industrial ParkKenbelt Industrial Park2.4 mi
Two Ems Associates LTDTwo Ems Associates LTD2.5 mi
Pembe Flour Meals LtdPembe Flour Meals Ltd2.7 mi
August 7th Memorial ParkAugust 7th Memorial Park2.9 mi
Kenyatta International Conference CentreKenyatta International Conference Centre3.0 mi
Nyayo StadiumNyayo Stadium2.1 mi
Railway MuseumRailway Museum2.8 mi
Nairobi GalleryNairobi Gallery3.3 mi
Jamia MosqueJamia Mosque3.4 miBanda Street
Central ParkCentral Park3.4 miKenyatta Avenue
Nairobi ArboretumNairobi Arboretum4.4 miState House Road
Bomas of KenyaBomas of Kenya4.9 miLangata Rd, Nairobi
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Getting around
Airports
Wilson (WIL)2.2 mi
Jomo Kenyatta International (NBO)5.6 mi
Train
Nairobi Railway Station2.7 mi
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Reviews
7.8
FabulousBased on  51  reviews

Rating by category:

8.0
Service
9.0
Rooms
  • 10.0
    Exclusive

    the hotel is located close to airport and very next to park. the staff is really friendly. the room was really well kept. the food was excellent. over all really enjoyed the stay and would always return back here.

    nothing really.

  • 9.6
    Exclusive

    Breakfast on the terrace overlooking the Nairobi Game Park is one of the nicest ways to start a day. All of the staff made a really exceptional effort to make their guests feel at home and welcome. Full marks to the personnel and management for going the extra mile.

  • 6.0
    Good

    lobby decoration, location, food

    rooms are out dated, they need serious refurbishment

  • 6.4
    Good

    Staff were very attentive & were always happy to assist.

    Rooms are very small, no separate bathroom & the hotel rate is too high as I have stayed in several other hotels in Nairobi who offer better value & good sized rooms..

  • 7.8
    Fabulous

    Very Convenient location, between Airport & City

  • 5.4
    Guest rating

    If you need to stay in Nairobi for 1 night and then head straight back to the Airport then i suggest this Hotel for its location. I received excellent help from the Tourist Desk, arranging and booking things over e-mail prior to arrival however once there i found the staff at the Reception Desk extremely unfriendly and they kept us waiting for ages to check in after.

    The service in the Restaurant was probably the slowest i have ever received, it took at least 30-40 minutes to receive anything, including a glass of water.. i think they were overly busy when we were there but there were no apologies..

  • 9.6
    Exclusive

    On arrival to the hotel the reception staff were very friendly and their service was excellent. The room was clean and provided all the required facilities as advertised on the website. The restaurant / dining room staff were very helpful advising me on what was available. The buffet breakfast was superb. A wide choice of food selections were available. The gym was clean, towels were provided, the staff member was very helpful and the gym was well equipped. On departure a hotel taxi was available which allowed me to depart for the airport hassle free. Overall my overnight stay in the Ole Sereni Hotel was an excellent experience.

  • 10.0
    Exclusive

    its conveiniance to the airport

  • 10.0
    Exclusive

    The hotel is exquisite, well designed and maintained, and situated on the verge of the gamepark- giving guests the best view in Nairobi in my opinion. The fresh cool breeze from the reserve when sitting on the balcony and enjoying dinner is sort of heavenly. Personnel are friendly, polite and totally ready to help you out in almost anything you need. Top level of service.

    Expensive, but worth it.

  • 8.2
    Fabulous

    Friendly staff, very comfortable.

    Piped load music, this went on throughout the night in the area below our room, sleep was very difficult! Initially tried to put us in a room without a view contary to our booking.

  • 8.8
    Superb

    Fanbtastic views of what makes Kenya so attractive to many - typical open veld

    I did not like the food much I appreciate that it is fairly typical of hotels in Nairobi in this class but it would be nice of they could improve still further. I had room service meal which was expensive and tasted bad I had breakfast buffet on 2 days (and in the past): looks much better than it tastes. MNot fresh and zingy enought. Coffee old. Bread poor quality - tastees grim yes, I know it isnt much worse than E.G. the Hilton but try gard to be excellent and stand ouit in the class

  • 7.8
    Fabulous

    The common areas where excellent - Kenyan style but very modern at the same time. Club room booked was spacious and well equipped. Great views of the Nairobi national park from the room and bar/restaurant - even the opportunity to see animals during our stay. Staff where also very helpful and friendly throughout.

    Swimming pool appears to be a slight after thought and also a bit strange that you have to walk through reception and the main restaurant to get to it.

  • 7.0
    Very good

    Our room over looked Game park - one night we saw 22 giraffe from our window. Breakfast was excellent - really good choice of fresh quality food.

    Not enough sun loungers by pool - only 8 for Hotel of over 100 rooms is not enough. Some of staff seemed very slow to repond to our needs. Eg towel at pool, menu in snack bar, cutlery to eat our food, top up of coffee, hot water at breakfast, Some staff seemed to be busy with head down clearing tables - little or no eye contact - seemed as if serving was a job not a pleasure. Hotel taxi forgot to meet us from airport even though they had sent us a confirmation letter a week earlier. Disappointed with customer service in resolving this situation.

  • 9.6
    Exclusive

    Staff where riendly and helpfull, willing to go the extra mile. I had a wonderfull stay, Thanks to all the Staff at the Hotel.

  • 8.2
    Fabulous

    The Ole-Sereni is a typical 5 star hotel. I made a good choice reserving a room after a budget safari and stay at a property with few amenities. Nothing like a perfect shower, sublime bed, and typical 5 star breakfast buffet the next day after a rather weathered six days previous. I enjoyed writing in my journal outside, overlooking the Nairobi National Park in the evening and the quick ride to the airport the next day as well.

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Highlights
8
FabulousBased on  51 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Kenya

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 10 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 12 yearsExtra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Wilson (WIL)2.2 mi
Jomo Kenyatta International (NBO)5.6 mi
Train
Nairobi Railway Station2.7 mi
+ More- Less
Check rooms and rates
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Check-in
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Rooms and Guests
2Guests1room
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